Hong Kong Academic Library Link (HKALL)

TEMPORARILY SUSPENDED OF HKALL SERVICE
As part of the new Shared Integrated Library System project for the eight UGC-funded institutions, the service of the Hong Kong Academic Library Link (HKALL) is temporarily cut off until mid-July 2017 to prepare for the system changeover. Fines will be incurred on HKALL items returned by borrowers after 15 June 2017 (Thursday). The borrowing and lending services between the eight libraries will be maintained by Interlibrary Loan Services. For enquiries, please contact our Library Information Counter at 29486653 or by email libinfo@eduhk.hk.

Introduction

Accessing HKALL

Requesting and Borrowing Books via HKALL

What can be requested?

How to make a request?

What are the borrowing and returning procedures?

HKALL Borrowing Rules

Eligible EdUHK Users, Loan Quotas and Loan periods

Recalls

Renewals

Cancellation of Requests

Overdue and Fines

Loss & Damage of HKALL Books

HKALL User Guide


Introduction

Through HKALL, eligible EdUHK Library users holding IEdSmart Student Cards or Staff Cards can borrow books (excluding media and other non-book materials) from the other seven UGC institution libraries. Requests will be made online and the books will be delivered to the Circulation Counter of Mong Man Wai Library / Tseung Kwan O Study Centre Learning Commons for checkout.

To find out more about HKALL, please visit the following site: http://hkall.hku.hk/screens/hkall_2.html.

 

Accessing HKALL

Eligible EdUHK Library users can enter HKALL by either:

Transferring a search from Library Catalogue to HKALL by clicking the "Search HKALL" button at the top of Library Catalogue screen alongside with the other buttons.

Accessing HKALL by clicking "HKALL" from Quick Links on Library Website, or by visiting http://hkall.hku.hk directly. Searches can be conducted in the same way as in Library Catalogue.

 

Requesting and Borrowing Books via HKALL

What can be requested?

Eligible EdUHK Library users can request books (excluding serials, media and other non-print materials) with the status "AVAILABLE" in other HKALL libraries UNLESS the required books are already available in MMW Library's Circulation Collection (i.e. "MMW Lib Book ...AVAILABLE" as shown in Library Catalogue.

How to make a request?

Conduct a search in HKALL.

Select and click the desired title from the search result list.

Note the "Status" of the copy (copies) listed in the detail record of the title. If a copy is AVAILABLE in any other HKALL libraries, click the "Request this title" button to launch a request.

When prompted "Which is your home library?", select "EdUHK Library" click "Submit above information" to send out the request.

After the authentication of your identity, you can choose your pickup location by selecting either "MMW Library" or "Tseung Kwan O Study Centre Learning Commons". Click "Submit" to send out the request. HKALL will direct the request to a potential lending library.

What are the borrowing and returning procedures?

Requestors will be notified by e-mail when the requested books arrive.

Requestors will be given 5 days to pick up the requested books from the date of the notification. Books not picked up will be returned to the lending library without further notification to the requestors.

HKALL books must be returned to the Circulation Counter of MMW Library / Tseung Kwan O Study Centre Learning Commons. Borrowers should not put any HKALL books into the Book Drops.

 

HKALL Borrowing Rules

Eligible Users, Loan Quotas and Loan Periods

Eligible Users

HKALL
Loan Quota*

HKALL
Loan Period

EdUHK Library users who hold IEdSmart Staff Cards, and enjoy a loan quota of 60 items,
i.e. Council Members, Academic Staff and Administrative Staff of Equivalent Status
30 books 30 days
EdUHK Library users who hold IEdSmart Student Cards, and enjoy a loan quota of 60 items,
i.e. Postgraduate Degree Students (e.g. EdD, MEd)
15 books 30 days
EdUHK Library users who hold IEdSmart Student Cards or Staff Cards, and enjoy a loan quota of 40 items,
i.e. Students, Staff other than Academic Staff and Administrative Staff of Equivalent Status
15 books 15 days

* IMPORTANT: The HKALL loan quota of 30 or 15 books is included in the requestor's EdUHK Library loan quota, e.g. a EdUHK BEd student can only borrow 25 EdUHK Library items if he/she has already borrowed 15 books via HKALL.

Recalls

Local users of a HKALL library cannot recall checked out books owned by other HKALL libraries. They can, however, recall books of their own libraries which are on loan to HKALL users from other institutions.

EdUHK Library users can hence recall EdUHK Library books on loan to other non-EdUHK HKALL users through Library Catalogue at any time. Upon recall, the non-EdUHK borrowers will receive e-mail recall notices. The original due dates may be shortened though the borrowers will be given a minimum use period of 15 days.

Similarly, local users of the lending libraries can recall their books on loan to EdUHK users via HKALL. EdUHK Library users may therefore receive e-mail recall notices requiring them to return the HKALL books on or before a new due date.

Renewals

Two renewals are allowed if the book has not been recalled by a local user of the lending library.

EdUHK Library users can renew HKALL books online (only if the books are not overdue) by clicking "View Circulation Record/Renewal" on Library Catalogue Main Menu.

No e-mail notification will be sent out and it is the borrowers' responsibility to observe the new due dates shown in their own circulation records.

The renewal period will be the same as the original loan period, but will be counted from the date of renewal.

Renewal is treated as a continuation of loan and thus the renewed book is subject to recall by a local user of the lending library at any time.

Cancellation of Requests

EdUHK users can cancel HKALL requests only if the requests are still under "HKALL REQUESTED" status in their circulation records. Requestors cannot cancel their requests if the lending libraries have already transferred the requested books to EdUHK Library and the status of the requested books have become "IN TRANSIT" or "HKALL RECEIVED".

Cancellation should be made by clicking "View Circulation Record/Renewal" on Library Catalogue Main Menu.

The lending libraries may also cancel the requests if the requested books are (i) not found on shelf, or (ii) being checked out by their local users or (iii) found not suitable for loan via HKALL. The requestors will be notified by e-mail if their requests are cancelled by the lending libraries.

Overdue and Fines

Overdue notices will be sent via e-mail to the borrower when a HKALL book is overdue. Non-receipt of such notice will not be accepted as excuse for waiving or reducing overdue fines.

Overdue fines for each HKALL book are as follows:

Normal Overdue $2 per day or part thereof Max. fine * of $30 in 15 days
Overdue of Recalled Books $4 per day or part thereof Max. fine * of $60 in 15 days

* "Maximum Fine" will not apply to "lost", "assumed lost" or "claimed returned" items which are later recovered and returned to the Library.

All borrowing privileges of the borrower will be suspended once a recalled book becomes overdue.

Once the maximum fine is reached, in addition to suspension of borrowing privileges, the book will be assumed lost by the borrower.

Loss and Damage of HKALL Books

It is the borrowers' responsibility to take good care of HKALL books borrowed from other libraries.

HKALL books should not be taken overseas without prior permission from the lending libraries.

Borrowers will have to pay fines for HKALL books damaged or lost (including assumed lost books) when on loan to them according to the book replacement and penalty policies of the lending libraries.